Our Promise | Super Maids Customer Commitment

Three Commitments

At Super Maids, we believe hiring a cleaning service should feel effortless, reliable, and truly satisfying. That’s why we’ve built our business around three simple commitments:

1) Consistency You Can Count on:

every clean follows a detailed checklist.
we send before-and-after photos so you know exactly what was done.

2) Transparency at Every Step:

you’ll receive real-time notifications when your cleaner is on the way, arrives, and completes the job.
pricing is clear and upfront — no hidden fees, no surprises.

3) Feedback is a Gift:

we want to hear from you — good, bad, or in between.
within an hour of your clean, a manager will follow up with you directly to confirm everything was done to your satisfaction.
if anything is less than perfect, we act on it right away to ensure you're delighted.

Your delight is our mission. Tell us how we’re doing — you’ll never hurt our feelings by helping us serve you better.

3 Commitments

At Super Maids, we believe hiring a cleaning service should feel effortless, reliable, and truly satisfying. That’s why we’ve built our business around three simple commitments:

1) Consistency You Can Count on:

every clean follows a detailed checklist.
we send before-and-after photos so you know exactly what was done.

2) Transparency at Every Step:

you’ll receive real-time notifications when your cleaner is on the way, arrives, and completes the job.
pricing is clear and upfront — no hidden fees, no surprises.

3) Feedback is a Gift:

we want to hear from you — good, bad, or in between.
within an hour of your clean, a manager will follow up with you directly to confirm everything was done to your satisfaction.
if anything is less than perfect, we act on it right away to ensure you're delighted.